Become the heart of the customer service team at Canadian Tire Kanata as a Customer Experience Team Leader. Emphasize positivity, support your teammates, and enhance every customer's shopping journey.
This full-time role is critical in shaping the customer experience while leading and mentoring staff. Reporting to the Divisional Manager, you'll foster a warm atmosphere, promote effective communication, and motivate your colleagues to excel. Your influence will help cultivate a culture where exceptional service thrives.
Key Responsibilities:
• Set a positive tone for the sales floor
• Demonstrate excellent customer service consistently
• Coach teammates to improve their abilities
• Proactively resolve customer concerns
• Build genuine connections with customers and staff
Requirements:
• Retail or customer service experience essential
• Enthusiastic and positive attitude required
• Robust communication skills for diverse interactions
• Confidence in leading by example
• Basic computer skills for store systems
Inspire your team and enhance customer interactions as a leader at Canadian Tire Kanata.
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📌 Lead Customer Experience at Canadian Tire (Ottawa)
🏢 Canadian Tire Kanata (Store 457)
📍 Ottawa