Elevate your career as a Service Manager, Operations at Reliance in Oshawa, Ontario. Lead a dynamic team, drive operational excellence, and enhance customer satisfaction with your expertise.
Reliance is seeking a Service Manager, Operations with 3-5 years of experience overseeing field operations. This role focuses on key skills such as P&L; management, metric achievement, and team coaching. Thrive in a supportive environment where growth is encouraged and recognized through performance rewards.
Key Responsibilities:
• Collaborate with local managers for P&L; success
• Coach a team of technical professionals
• Drive excellence with 3rd party partnerships
• Ensure timely customer inquiry resolutions
• Analyze operational metrics to improve performance
Requirements:
• 3-5 years of field operations experience
• HVAC or water heater industry knowledge
• Gas Fitter 2 or 313D license preferred
• Robust communication and negotiation skills
• Ability to foster relationships and drive change
Utilize your operational leadership and technical expertise to enhance customer experiences and team engagement at Reliance!
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📌 Operations Service Manager in Oshawa
🏢 Reliance Home Comfort
📍 Oshawa