Job Summary:

Job Description:

Role Summary

The Image Review Associate plays a direct role in Elovate’s mission to make roads safer. In this position, you will review andadjudicatetraffic enforcement images — including speed, red light, school zone, and work zone violations — on a computer screen, ensuring that each citation meets client and jurisdictional requirements before it is issued. This is a detail-oriented, production-focused role where accuracy, consistency, and adherence toestablishedprocedures are essential to the quality and integrity ofElovate’senforcement programs.

Responsibilities

Image Review & Adjudication

- Review traffic enforcement images captured from automated enforcement systems on a computer screen, carefully examining each image todeterminewhether a violation meets the criteria for citation issuance.

- Apply jurisdiction-specific rules,violationthresholds, and evidentiary standards consistently across all assigned programs.

- Assess image quality, vehicle identification, and violation elements to ensure accuracy before transmitting to the next processing stage.

- Flag ambiguous, unclear, or non-compliant images for supervisor reviewin accordance withescalation procedures.

- Maintaina high levelof accuracy and throughput to meet daily and weekly production targets.

Document & Data Processing

- Receive, process, and classify documents and violation data from electronic and hard copy sources.

- Sort, image, file, and archive documents and records by form type and program requirements.

- Capture and enter data accurately based on client-specific requirements and established procedures.

- Verify data generated by automated extraction tools, correctingerrorsand flagging discrepancies.





- Ensure completed data and processed images are transmitted to theappropriate nextlevelin a timely manner.

- Support outbound correspondence processing as required by client contracts.

Quality & Compliance

- Follow all established processing procedures, quality standards, and client contract requirements.

- Maintain a consistent error rate within program quality benchmarks.

- Participate in quality audits and accept coaching to improve accuracy.

- Comply withallElovatepolicies, data privacy requirements, and program-specific confidentiality standards.

- Report system issues, image quality problems, or unusual volume trends to the supervisor promptly.

Requirements

- Entry-level role; no prior experiencerequired— we will train the right candidate.

- Strong attention to detail with the ability to make consistent,accuratedecisions at volume.

- Comfortable working in a production environment with daily throughput expectations.

- Ability to prioritize, multi-task, andmaintainfocus and accuracy under pressure.

- Basic computerproficiency; comfortable navigating web-based platforms and data entry tools.

- Self-motivated and able to work independently with minimal direction.

- Strong communicationskills and willingness to ask questions and accept feedback.

Nice to Haves

- Prior experience in data entry, document processing, image review, ora productionoperations workplace.

- Familiarity with traffic enforcement, public safety,



or government services.

- Experience working in a role requiring high accuracy and adherence to defined procedures.

AI & Technology

Elovateuses AI-assisted tools to support the image review process. Image Review Associates are expected to work comfortably alongside these tools while applying their own judgment to every decision.

- Work with AI-assisted image processing tools that may pre-screen images or flag potential violations — your role is to review those outputs and make the final adjudication decision.

- Understand that AI tools support your work but do not replace your judgment; every citation decision requires human review and sign-off.

- Report unexpected AI tool behavior, unusual outputs, or quality concerns to your supervisor so improvements can be made.

- Be open to learning and adapting asElovateintroduces updated AI tools and workflows into the image review process.

- Participate in training sessions on new AI-assisted tools and contribute feedback on usability and accuracy.

AboutElovate

Elovate, aModaxocompany, has been a trusted partner to municipalities and state agencies for over 30 years. We deliver data-driven automated traffic enforcement solutions — covering speed, red light, school zone, and work zone safety — designed to prevent dangerous driving behaviors before they lead to incidents. Our mission is simple: protect lives and create safer roads for the communities we serve. As part ofModaxo, a global collective of people-movement technology companies, we combine deep industryexpertisewith innovative technology to make meaningful, lasting impact.

Worker Type:

Regular

Number of Openings Available:

1

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