Front Desk / Hygiene Coordinator — Mississauga (Full‑Time)
Key takeaway: You need someone experienced, assertive, and organized who can own the hygiene schedule and keep the daily doctor schedule fully booked.
Role Overview
We are seeking an experienced Dental Front Desk Administrator who excels in schedule management, patient communication, and clinic flow coordination. This role is ideal for someone who thrives in a fast‑paced setting and can confidently manage both hygiene and doctor schedules.
Key Responsibilities
Full ownership of the hygiene schedule
Ensuring daily doctor schedules stay fully booked
Confirming all appointments and reducing no‑shows
Coordinating with providers to ensure coverage
Managing recalls, unscheduled treatment, and overdue hygiene
Solid communication with patients regarding treatment needs
Monitoring schedule gaps and filling them proactively
Ensuring hygiene performance aligns with daily booking targets
Clear documentation and communication with the Practice Manager
Required Experience
Minimum 2 years dental front desk experience
Strong understanding of hygiene flow, recalls, and perio intervals
Confident communicator with patients and providers
Ability to multitask and prioritize in a busy multi‑provider clinic
Experience with booking strategies and schedule optimization
Ideal Candidate Traits
Organized, proactive, and detail‑oriented
Comfortable taking ownership of schedule performance
Strong follow‑through and accountability
Team‑focused with excellent communication skills
Able to identify schedule issues and correct them quickly