Overview
We are seeking a friendly and professional Host/Hostess to join our hospitality team. The ideal candidate will create a welcoming atmosphere for guests, manage reservations, and ensure smooth seating operations. This role is essential in delivering exceptional guest services and supporting the overall dining experience. Prior experience in food service or restaurant environments, along with excellent communication skills, is highly valued. The Host/Hostess will serve as the first point of contact for guests, demonstrating hospitality and professionalism at all times.

Responsibilities
Greet guests warmly upon arrival and provide a positive first impression
Manage reservations and waitlists efficiently using POS systems such as Micros POS
Escort guests to their tables and ensure timely seating arrangements
Answer phone inquiries with proper phone etiquette and assist with reservation bookings
Maintain cleanliness and organization of the host stand area
Coordinate with servers and kitchen staff to optimize seating flow and service efficiency
Handle guest inquiries or concerns courteously, escalating issues when necessary




Support the restaurant’s operations by assisting with basic food service tasks when needed

Requirements
Prior experience in guest services, serving, or hospitality preferred; restaurant experience is a plus
Solid communication skills and excellent phone etiquette
Familiarity with POS systems, particularly Micros POS, is desirable
Ability to provide exceptional customer service in a quick-paced setting
Professional appearance and demeanor with a friendly attitude
Excellent organizational skills and attention to detail
Ability to work flexible hours, including evenings, weekends, or holidays as needed
Hotel or food service experience is advantageous but not mandatory

This position offers an prospect to be part of a dynamic team dedicated to delivering memorable guest experiences through outstanding hospitality.

Job Types: Full time, Part time, Seasonal

Pay: $15.00-$20.00 per hour

Benefits:
Company events
Adaptable schedule
On-site parking

Work Location: In person

📌 Host/hostess Canmore
🏢 Crazyweed Kitchen
📍 Canmore