A Shift Lead is someone who is in charge of managing one of your working shifts. Shift leads

are responsible for completing the duties outlined in the “Baker” job description. Additionally,

their duties revolve around direct reports to the general manager. A direct report provides and

demonstrates task instructions, manages attendance, and measures key performance indicators.

You should keep records and produce reports that will help to review the team’s performance.

Exceptional communication skills and a passion for excellence are necessary for success in this

role. Previous leadership experience is a plus.

Shift Lead Responsibilities
Ensure employees reporting to you meet performance expectations




Effectively instructing other employees on the shift
Establish a secure, secure, and healthy work environment
Meet deadlines
Approve work hours
Maintain excellent customer service at all levels

Shift Lead Requirements
Previous leadership experience preferred
Notable communication skills
An eye for detail and accuracy
Reliable, with high integrity and a strong work ethic
A team player
Skilled appearance and attitude
Computer literacy
Proactive organizational skills
Ability to keep a positive attitude in a fast-paced setting

📌 Crumbl Shift Lead Bower (Edmonton)
🏢 Crumbl Cookies- Red Deer
📍 Edmonton