We are looking for a Customer Service Specialist to join one of Montreal’s fashion importers!

The ideal candidate is organized, proactive, detail-oriented, and customer-focused, with the ability to thrive in a fast-paced environment.

Key Responsibilities
Provide professional, responsive, and solutions-oriented customer service.
Manage inquiries from retail partners and online customers.
Process sales orders, returns, and return authorizations accurately.
Resolve customer issues and ensure timely follow-up.
Develop and maintain robust customer relationships.
Identify opportunities to support sales and meet customer needs.
Perform accurate data entry and maintain customer information.

Qualifications
3+ years of customer service experience, ideally within fashion, apparel, or retail.
Experience working with boutique retailers or wholesale accounts.
Robust communication, organization, and problem-solving skills.
Excellent attention to detail and ability to manage multiple priorities.
Comfortable working in a rapid-paced, team-oriented workplace.
EDI experience is an asset.

Work Location: In person

📌 Customer Service Specialist Montreal (Canada)
🏢 Recrutement Prestige
📍 Canada