Key Responsibilities:
Customer Service:
Assisting customers with part identification, providing expert advice, and answering questions.
Taking orders for parts and accessories.
Processing orders accurately and efficiently.
Advising customers on the appropriateness of parts and supplies.
Resolving customer inquiries and complaints.
Inventory Management:
Maintaining inventory levels and ensuring proper stock rotation.
Receiving and verifying incoming shipments.
Identifying parts that need to be reordered or specially ordered.
Assisting in resolving discrepancies between computer inventory and actual stock.
Tracking and managing inventory using computerized systems.
Ordering and Processing:
Identifying and sourcing the correct parts using electronic catalogs and other resources.
Placing and tracking special orders.
Generating invoices and processing payments.
Coordinating deliveries of parts to customers or mechanics.
Other Duties:
Assisting with stocking recent parts and maintaining a clean and organized work area.
Communicating with technicians to ensure the correct parts are available.
Adhering to safety procedures and policies.
Participating in departmental meetings and training

📌 Parts Advisor Smithers
🏢 Smithers Toyota
📍 Smithers