Job Title: Rental Coordinator

Job Type: Full-Time

Location: Burlington, ON

Job Overview

We are seeking a highly organized and customer-focused Rental Coordinator to join our team. This role is responsible for managing rental equipment requests, coordinating logistics, and ensuring a seamless customer experience. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
Act as the primary point of contact for customers regarding equipment rentals, availability, pricing, and delivery schedules.
Process rental requests, create contracts, and ensure all necessary documentation is completed accurately.
Coordinate equipment deliveries and pickups in collaboration with the operations and logistics team.
Maintain accurate inventory records and track equipment status to ensure availability and proper utilization.
Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely communication.
Work collaboratively with sales and service teams to meet customer needs and business objectives.
Ensure compliance with company policies, safety standards, and rental agreements.
Assist in preparing reports and tracking rental performance metrics.
Support administrative tasks.





Qualifications & Skills
Previous experience in equipment rental, logistics, dispatch, customer service, or a related field is preferred.
Strong organizational skills with the ability to manage multiple priorities effectively.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
Experience with rental management software or business systems is considered an asset.
Knowledge of the equipment rental industry is an asset.
Ability to work independently and collaboratively within a team environment.
Strong problem-solving skills and attention to detail.
Customer-focused approach with a commitment to delivering high-quality service.

Advantages
Competitive compensation package
Comprehensive health and dental benefits
RRSP matching program
Pension plan
Paid vacation time
Opportunities for professional growth and career development

Job Types: Full time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:
Dental care
Extended health care
In office parking
Paid time off
RRSP match
Vision care

Experience:
Rental Industry: 2 years (required)

Work Location: In person

📌 Rental Coordinator Burlington
🏢 Canlift Equipment
📍 Burlington