Elevate member experiences as a Front Desk Associate at Planet Fitness. Join our supportive team in a welcoming workplace, ensuring every member feels valued and heard.
As a Front Desk Associate, you will engage with members and guests to provide exceptional service. Your role focuses on maintaining the 'Judgement Free Zone®' by addressing inquiries, assisting with membership functions, and supporting fitness journeys. Strong communication and a positive attitude are vital for success.
Key Responsibilities:
• Greet members and assist with their check-in
• Promote a supportive fitness environment on the floor
• Resolve member concerns and escalate to management
• Handle phone inquiries in a friendly manner
• Perform membership sign-ups and cancellations
Requirements:
• 6-12 months experience in customer service
• Must be 18 years or older
• Ability to pass a background check
• Willing to become CPR/AED Certified
• Basic computer proficiency
Bring your exceptional service skills to the energetic team at Planet Fitness, enhancing our members' fitness journeys.
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📌 Customer Service Front Desk Associate (Welland)
🏢 Planet Fitness
📍 Welland