Benefits:
Locally Owned Business
Team oriented environment
Opportunity for Growth
Flexibility
Competitive Compensation
Bonus based on performance
Company parties
Training & development
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Wellness resources

The Service Advisor Role

We’re looking for a Service Advisor who understands how to balance customer care, clear communication, and sales. This role serves as the primary point of contact for customers throughout the service process and is responsible for building trust, presenting recommendations, coordinating workflow, and ensuring a skilled experience from intake through delivery. The Service Advisor plays a critical role in customer satisfaction, shop efficiency, and revenue growth.

Requirements and Responsibilities
Greet customers professionally and guide them through the intake and inspection process
Build and present estimates using digital inspections and approved pricing guidelines
Communicate clearly with customers, technicians,



and parts staff to manage timelines and expectations
Follow all intake, documentation, follow up, and delivery procedures
Ensure a positive final experience through quality control, delivery review, and post service follow up

You May Be a Outstanding Fit If You:
Enjoy working directly with customers and building long term relationships
Are comfortable presenting recommendations and asking for the sale
Stay organized and calm while managing multiple vehicles and customers
Follow processes and scripts consistently without cutting corners
Take ownership of the full customer experience from start to finish

Why Join Our Team?

Because this role puts you at the center of the customer experience and the success of the shop. You’ll have the chance to build trust, drive results, and grow within a locally owned business that values professionalism, accountability, teamwork, and doing things the right way.

📌 Service Advisor Thornhill
🏢 Precision Auto Parts and Repairs
📍 Thornhill