Become a key player in customer relations as a Bilingual Customer Experience Agent at Techtronic Industries Inc., known for Milwaukee. Foster customer loyalty through exceptional service delivery.

This role at Milwaukee involves providing top-tier support in both French and English, ensuring customer satisfaction and operational excellence. You will engage actively with the sales team and manage customer inquiries efficiently. Candidates must possess solid organizational skills and a passion for service.

Key Responsibilities
Build and maintain solid relationships with customers
Manage order entries with accuracy and efficiency
Communicate order details and resolve potential delays
Address customer inquiries via email and phone support
Facilitate cross-departmental collaboration as needed

Requirements:
Proficient in both French and English, written and verbal
Minimum one year of customer service experience needed
Post-secondary education required
Positive working knowledge of Microsoft Office applications
Experience with Oracle and cloud services is a plus

Make your mark at Milwaukee by providing outstanding support and building connections with customers.

📌 Techtronic Industries Bilingual Customer Experience Agent Toronto
🏢 Techtronic Industries Canada
📍 Toronto