Enhance customer order management with Normac Adhesive as a Customer Operations Coordinator in Burlington, Ontario. Manage daily order processes, ensuring excellence in communication and operational efficiency.

This full time role focuses on coordinating customer orders from receipt to shipment, facilitating a seamless experience for clients. You will manage order entries, confirm shipping details, and resolve issues promptly, while developing a profound understanding of logistics and administration. Your proactive engagement will support both customer satisfaction and overall operational excellence.

Key Responsibilities:
• Receive and enter customer purchase orders accurately
• Create and maintain sales and production orders in QuickBooks




• Monitor open orders ensuring shipping dates are met
• Maintain comprehensive customer order documentation
• Communicate tracking information to customers efficiently

Requirements:
• Experience in customer service, order management
• Proficient written and verbal communication skills
• Solid attention to detail and organizational skills
• Ability to manage multiple priorities effectively
• Familiarity with QuickBooks or ERP systems preferred

Bring your dedication and problem-solving skills to Normac Adhesive, enhancing our customer-first mindset.
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📌 Customer Operations Coordinator Burlington On Ontario
🏢 Normac Adhesive Products
📍 Ontario