Elevate your career in technology as a Technical Support Lead at Accenture. Lead a agile team while optimizing XR technology solutions for top-tier clients in a hybrid setting.

At Accenture

Technology, you'll guide a team of XR technicians and operational specialists, focusing on client adoption of cutting-edge technologies.

Your role involves leading daily operations, establishing KPIs, and driving cross-functional collaboration among client and engineering teams to address complex challenges. Key Responsibilities:
Lead and mentor a team of XR technicians and specialists
Drive inventory management and operational standards
Serve as escalation point for XR platform issues
Develop technical documentation and support playbooks
Optimize support processes in collaboration with clients Requirements:
5+ years in technical operations or hardware support
Proven leadership experience in technical teams
Deep expertise in XR platform technologies
Hands-on experience with Google AppScript
Ability to communicate with technical and executive stakeholders Enhance XR technical support and lead your team's operational excellence at Accenture.

📌 Technical Support Lead At Accenture Toronto (Canada)
🏢 Accenture
📍 Canada