Become a Technical Services Specialist I with Procare Solutions, providing critical support across software platforms. This hybrid role spans troubleshooting, problem resolution, and collaboration with teams to enhance customer experience.

Procare

Solutions, a leader in early childhood care technology, seeks a Technical Services Specialist I. In this role, you’ll be a key escalation point for technical issues, driving solutions across operating systems, databases, and cloud applications. Your expertise will develop through hands-on experience troubleshooting software to ensure seamless operations and exceptional service delivery. Key Responsibilities:
Serve as an escalation point for technical issues
Troubleshoot problems across software and hardware platforms




Document and validate software defects meticulously
Fulfill complex data and reporting requests
Collaborate with teams to enhance customer experiences Requirements:
Bachelor's degree in Computer Science or related field
1+ years in a customer-facing technical support role
Knowledge of SQL and web-based applications
Solid problem solving and communication skills
Eager to learn and grow within the company Support Procare in delivering outstanding solutions to early childhood educators through technical expertise and customer focus.

📌 Technical Services Specialist At Procare Quinte West
🏢 Procare Solutions
📍 Quinte West