Exciting Service Writer role at Joe Johnson Equipment, serving as the main contact for customers while ensuring effective repair workflows. Bring your customer service skills and technical understanding to enhance client satisfaction. This full time position requires you to document customer needs and communicate effectively with technicians and departments.

You'll manage work orders, verify warranties, and facilitate scheduling while maintaining high standards of service. A collaborative approach will ensure smooth operations as you manage repairs and customer inquiries effectively. Key Responsibilities:
Serve as the main point of contact for customers
Document service requests and customer concerns accurately




Create quotes and timelines in collaboration with technicians
Open and edit work orders for accountability
Verify warranty claims and service eligibility Requirements:
3+ years’ experience in a Service Writer role
Robust customer service and communication skills
Mechanical aptitude or exposure to heavy equipment
Ability to manage multiple tasks in a fast-paced setting
Valid Class G driver's license required Leverage your experience to optimize customer interactions and support repairs with Joe Johnson Equipment.

📌 Service Writer At Joe Johnson Equipment Innisfil
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