We are seeking a driven and experienced Service Manager to join a fast-paced, energetic equipment dealership setting. This role is ideal for someone who thrives on building robust teams, elevating customer experience, and driving overall service department performance.

About the Role In this position, you will oversee, direct, and coordinate all service activities with a focus on exceptional customer service, technician efficiency, and department profitability. You will help create a collaborative, growth-oriented environment that supports both staff development and operational success.

Key Responsibilities
Lead all Service Department processes to ensure satisfaction for both internal and external customers
Build and strengthen customer relationships to support long-term growth
Motivate, coach, and develop employees to achieve high performance
Plan, manage, and execute all Service Department functions, including recruitment,



retention, and employee engagement
Collaborate with internal departments to maintain effective team dynamics
Monitor and manage business plans with an emphasis on growth, budgeting, profitability, and labour efficiency

Qualifications
Minimum 5+ years of management experience in the agriculture industry
Robust technical background
Proven experience leading, developing, and motivating teams
Knowledge of major agricultural equipment brands and competitive products

Personal Attributes
Results-oriented with a strong work ethic
Positive and proactive attitude
Empathetic and collaborative
High degree of self-awareness and emotional intelligence
Excellent communication and analytical skills

📌 Service Manager Saskatchewan
🏢 NLG - Next Level Group
📍 Saskatchewan