Elevate residential service operations with The Gentlemen Pros as a Service Manager. Lead a skilled team of plumbing and HVAC specialists to ensure top-notch customer service and operational efficiency. This hands-on leadership role requires a results-oriented manager with over two years of experience in plumbing or residential services.

You'll optimize capacity, manage schedules, and enhance on-time performance while fostering a customer-first culture. Solid communication, problem-solving, and coaching skills are essential to develop and engage your team to meet service standards. Key Responsibilities:
Lead and develop a team of plumbing and HVAC technicians
Oversee daily residential service operations for efficiency




Collaborate with Dispatch to optimize scheduling and capacity
Drive key performance indicators and monitor quality standards
Respond to customer escalations and concerns professionally Requirements:
2+ years of leadership experience in plumbing or home services
Robust knowledge of residential service operations
Proven ability to manage and coach service technicians
Comfortable using CRM and scheduling software
Valid Class 5 Alberta Driver’s Licence required Become a pivotal leader in maintaining high service standards and client satisfaction at The Gentlemen Pros.

📌 Service Manager At The Gentlemen Pros Edmonton
🏢 The-Gentlemen-Pros-1
📍 Edmonton