As a Coordinator, Ticketing Communications, you will be part of a agile group supporting MLSE’s Ticketing initiatives through communications channels, primarily email campaigns. Reporting to the Manager, Engagement & Secondary, you will assist in the development of campaigns for all MLSE brands (Maple Leafs, Raptors, Toronto FC, Argos, Marlies, Raptors 905 and LIVE) across a variety of functions, including Membership, Sales, Suites, Commercialization, and more. In this part-time role (32 hours per week), you will work with internal stakeholders and external partners to contribute to Ticketing objectives. **RESPONSIBILITIES** * Supporting the overall Ticket Sales & Service communications portfolio by contributing to the end-to-end email campaign process* Assisting the team with project coordination as needed including project briefing, revision, approval, QA and deployment* Liaising with agency partner and internal stakeholders to facilitate the development of campaigns* Monitoring projects to ensure timeliness, accuracy, and adherence to best practice* Tracking project status, providing regular updates and ensuring timely delivery* Developing engaging copy based on audience and conveying messaging clearly and succinctly* Providing creative direction for asset development to support captivating storytelling* Managing large sets of data securely and with accuracy* Conducting quality assurance to ensure campaigns are error-free in copy, imagery, links,



and data* Supporting with other multi-channel campaigns as needed, including mobile app platform management and push notifications **QUALIFICATIONS** * 1-2 years experience working in a digital communications or marketing capacity, either agency or in-house.* Proficient in MS Excel and able to manipulate large sets of data using formulas* Strong copywriting skills for digital platforms (email, blog, social media, app, ads, etc.)* Meticulous attention to detail (grammar, typos, fact-checking) with the ability to produce error-free work* Understanding of design principles for digital platforms and email marketing best practices* Highly organized and able to manage multiple projects at a time in a fast-paced environment* Curiosity and growth mindset with a desire to elevate and optimize existing output* Passionate about the sports and entertainment business with a desire to learn about the industry* Post-secondary education in communications, sports business, media or related discipline* Basic understanding of the NHL, NBA, MLS, and CFL landscapes in an asset* Agency experience is an asset* Knowledge of email marketing platforms (i.e. Salesforce, Conversions.) is an asset. **Please note this is a part-time hourly position.** **Please apply by: Friday, October 16 at 11:59 pm.****Job Posting Compensation Range/Rate:**$25 / hour
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📌 Coordinator, Ticketing Communications (Toronto)
🏢 Maple Leaf Sports & Entertainment
📍 Toronto