Drive impactful client relationships with Visa as a Senior Consultant in Client Success. This hybrid role focuses on maximizing client advantages from Visa products while implementing operational solutions.
As a Senior Consultant, you will manage holistic post-sale relationships, advocating for clients and ensuring effective product adoption within your portfolio. Proactively assess and track client success, working closely with internal teams to optimize solutions. Your leadership and professionalism will directly influence client performance and satisfaction.
Key Responsibilities:
• Oversee implementation of Visa products for clients • Establish goals for client operational success metrics • Drive adoption of Visa's self-service tools • Develop client education materials and training • Conduct operational reviews and manage escalations
Requirements: • 8+ years of relevant experience, Bachelor's or advanced degree • Strong data analysis and actionable recommendation skills • Proven ability to influence stakeholders at multiple levels • Understanding of payment industry trends and regulations • Experience with customer success and relationship management
Transform client relationships into success stories at Visa in Toronto. #J-18808-Ljbffr
📌 Client Success Consultant at Visa (Toronto)
🏢 Visa
📍 Toronto