Office Manager/Site Lead Assistant [Maternity Leave Coverage]
Nanaimo, BC, Canada

Contact: Full-Time

Wexford Creek Seniors Community of Park Place Seniors Living is looking for a contract Office manager to join our team at our Nanaimo, BC long term care Home (December 2026- January 2028). This person will work to support the daily operations of the Home. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.

Wexford Creek Seniors Community is proudly part of Park Place Seniors Living, a leading provider of seniors care communities across Western Canada and Ontario. We are committed to creating a secure, welcoming, and supportive environment where Residents and Staff can thrive.

Be the welcoming heart of our care community!

What You'll Do
Reception and Communication

Oversee front desk operations, providing leadership and direction to administrative staff

Greet and welcome Residents, Families, Visitors, and Contractors with professionalism and care

Answer and direct phone calls, emails, and inquiries in a timely manner

Manage incoming and outgoing mail and courier services

Collaborate across departments to ensure smooth daily operations

Administrative and Operational Support

Support the Site Leader with day-to-day administrative and financial operations

Ensure prompt, professional resolution of resident and family inquiries or concerns

Maintain accurate records, files, and reports (Resident, Staff, and operational data)

Prepare correspondence, meeting minutes, and internal communications





Order office supplies and coordinate equipment servicing as needed

Resident and Family Support

Assist with Resident move-ins and move-outs, including documentation and data entry

Support special events, meetings, and site initiatives

Act as a helpful resource for Residents and Families, ensuring a positive experience

Financial and Systems Support

Maintain financial transactions such as petty cash and trust accounts

Manage Accounts Receivable, Invoicing, and Vendor Relations

Manage financial processes, including billing, and deposits

Use internal systems to maintain accurate information and reports

Manage and safeguard confidential records for residents, employees, and financial operations

What you Bring

Post-Secondary Diploma or Certificate in financial management, bookkeeping or related field (health care or seniors living an asset

Accounting, or bookkeeping experience required

Strong organizational skills with exceptional attention to detail

Professional andfriendly communication

Ability to manage multiple priorities with discretion and confidentiality

Experience with Microsoft Office and comfort with learning new systems

A genuine passion for supporting seniors, families, and care teams

Additional Requirements

Ability to handle physical demands such as walking, standing, and occasional lifting

Able to manage tight deadlines and multitasking

Comfort using other digital platform systems and tools to support daily work

Clear Criminal Background Check

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Open until Filled

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📌 Office Manager/Site Lead Assistant [Maternity Leave Coverage] (British Columbia)
🏢 Park Place Seniors Living
📍 British Columbia