Elevate customer service at Scotiabank in Toronto as a Senior Customer Experience Associate. Engage with clients, support their financial needs, and lead in delivering exceptional service. In this 30 hours per week role, you will be the key face of our Yonge and Elm Branch.

Your responsibilities include cultivating solid customer relationships, uncovering their needs, and efficiently triaging inquiries. We seek a motivated individual ready to demonstrate success in achieving performance targets while fostering a positive team atmosphere. Key Responsibilities:
Act as a lobby leader, ensuring customer triage
Identify and fulfill easy sales opportunities
Guide clients on mobile banking applications
Build solid relationships through exceptional service
Solve customer needs with clarity and understanding Requirements:
Experience in sales and marketing calls
Strong technical skills in digital banking
Previous banking experience is a strong asset
Flexible schedule availability
Professional demeanor and efficient service Bring your passion for customer-centric support and drive towards achieving their financial goals at Scotiabank.

📌 Senior Customer Experience Associate Toronto
🏢 Scotiabank
📍 Toronto