Lead the sales team at Michaels in St. Jerome, QC, and foster a vibrant customer experience. As a Sales Manager, you’ll drive sales results while mentoring your team through effective coaching. In this full time role, you'll oversee store operations, ensuring adherence to company standards and operational expectations.

With a focus on customer service, you will model best practices and promote our Loyalty Rewards Program. Your strong leadership will directly impact sales KPIs and store conditions. Key Responsibilities:
Lead adherence to Standard Operating Procedures and compliance
Develop and coach team members to enhance customer experience
Manage front-end operations and maintain service standards
Oversee store programs, especially the Balloons business
Drive operational excellence for BOPIS and Same Day Delivery Requirements:
3+ years of retail leadership experience
Ability to lift up to 50 pounds and remain active
Strong coaching and leadership skills
Experience with POS systems and customer service
Adaptability to a rapid-paced work workplace Utilize your retail leadership, coaching capabilities, and customer focus to elevate the Michaels store in St. Jerome.

📌 Sales Manager At Michaels St Jerome Quebec City
🏢 The Michael's Companies
📍 Quebec City