Job TitleQuality Engineer (QE) / SDET – AI Chatbot ValidationKey Roles & Responsibilities• Validate chatbot responses for accuracy, relevance, completeness, and consistency.
Create and execute test scenarios, test cases, and regression test suites.
Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps.
Perform chatbot conversation analysis and recommend quality improvements.
Develop and maintain test automation for chatbot validation where possible.
Work closely with developers, AI engineers, and content teams to resolve defects.
Track, document, and report defects, test results, and quality metrics.
Support UAT, release validation,



and production quality monitoring.Key Skillsets• 5+ Yrs of solid QA / SDET / Test Automation experience.
Experience testing AI, LLM, GenAI, chatbots, virtual assistants, or conversational platforms.
Knowledge of prompt engineering concepts• Experience with Jira, Confluence, GitHub, and Agile delivery.
Experience with API testing and automation frameworks.
Robust analytical and troubleshooting skills.
Experience with Python, Selenium, Playwright, PyTest, or similar tools.
Solid communication and documentation skills.

validating chatbot responses

📌 Quality Engineer / Sdet – Ai Chatbot Validation Toronto
🏢 Zodiac Solutions
📍 Toronto