Embrace a leadership role at Aviva Canada as a Front Line Leader in Property Claims. This hybrid position combines team development, operational improvement, and customer-focused strategies to drive success.
In this pivotal role, you will oversee a team of claims handlers, focusing on their growth and operational excellence. Your responsibilities will involve fostering an environment that prioritizes exceptional customer outcomes while enhancing team performance through coaching and mentorship. Adopting a collaborative approach, you'll work closely with various teams to optimize processes and elevate the overall employee experience.
Key Responsibilities:
• Lead and develop a team of frontline claims handlers
• Foster a culture of continuous improvement in service delivery




• Utilize data to drive performance and operational initiatives
• Support employee development and career aspirations
• Ensure adherence to claims compliance and risk management standards
Requirements:
• CIP or FCIP designation with 5+ years of claims experience
• 1-2 years of supervisory experience leading teams
• Robust technical knowledge of Property Claims
• Excellent communication and coaching skills
• Proficient in data analysis to enhance performance
Lead your team to achieve top performance and customer satisfaction at Aviva Canada.
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📌 Front Line Leader at Aviva Canada (Calgary)
🏢 Aviva
📍 Calgary