Join our STS (Specialized Transportation Services) team! This department is responsible for safely transporting special needs customers on a daily basis and must be committed to providing superior service.
The Dispatcher is responsible for effective day-to-day communication between driving staff and STS Operations to ensure the safe and efficient completion of runs.
Multiple openings - both full-time and part-time positions available. For the full time opening, shifts are weekdays, either 5:00 am to 1:30 pm or 4:00 pm to 12:00 am. Part time shifts include weekdays from 1:00 pm to 4:00 pm and weekends from 5:00 am to 1:30 pm or 4:00 pm to 12:00 am.
Primary Responsibilities
Ensure that all driver check-ins are accounted for
Deal with unit breakdowns by facilitating communication between drivers and maintenance personnel, and ensure that the route involved is completed
Provide tactful and professional phone assistance
Administrative duties (such as filing and reports)
Para-Transit training will be provided, as you may be required to cover a run if necessary; paid Class 4 training and licensing will be provided
Requirements
Valid Class 5 (non-GDL) driver’s license with a explicit driving record
Map reading skills with knowledge of the city
Strong communication skills, with the ability to handle driver, customer, and public concerns
Clear criminal record
Ability to multitask and work well under pressure