Join Arvato as an Onsite IT Support Technician, focusing on technical issue resolution and user productivity. Provide hands-on troubleshooting in a team-oriented setting. In this role, you will act as the primary contact for technical support at Arvato, dedicated to maintaining smooth operations through effective IT service delivery.

You will tackle support tickets both onsite and remotely, ensuring effective diagnostics and solutions. This position also contributes to IT initiatives including migrations and updates while engaging in a culture of respect and innovation. Key Responsibilities:
Manage onsite and remote IT support tickets
Provide troubleshooting via phone, email, and chat
Conduct remote diagnostics for issue resolution
Install and repair hardware and software as needed
Monitor systems to proactively resolve technical problems Requirements:
2+ years in help desk or onsite support
Diploma or degree in Information Technology
Detail-oriented with strong analytical skills
Certifications like CompTIA A+ preferred
Familiarity with Azure or PowerShell preferred Bring your technical skills and problem-solving abilities to enhance end-user productivity at Arvato.

📌 Onsite It Support Technician At Arvato Vancouver (Canada)
🏢 Bertelsmann
📍 Canada