Night Auditor

Job Summary:

The Night Auditor is responsible for providing excellent guest service during overnight hours while ensuring the accuracy of daily financial transactions and completing end-of-day hotel operations. The ideal candidate is professional, dependable, detail-oriented, and able to work independently overnight while maintaining guest satisfaction and hotel security.

Key Responsibilities:

Night Audit Duties:
Complete the daily end-of-day process in Opera Cloud PMS.
Balance and reconcile daily guest and non-guest accounts.
Verify the accuracy of room charges, payments, credit card transactions, and account postings.
Prepare and distribute end-of-day financial and operational reports.
Identify and resolve discrepancies in daily financial records.
Ensure all financial transactions and reports comply with company standards and accounting procedures.
Review reservations, room rates, and guest accounts for accuracy.
Maintain accurate records and complete all required audit documentation.

Overnight Guest Services:
Welcome guests and assist with late-night check-ins and early-morning check-outs.
Respond to guest inquiries, requests, and concerns in a professional and timely manner.
Process reservations, room assignments, payments,



and other front desk transactions as needed.
Monitor hotel activity and help maintain a secure, secure, and comfortable environment for guests.
Communicate important guest issues, maintenance concerns, and operational updates to the appropriate team members.
Ensure the front desk and lobby areas remain clean, organized, and presentable.
Complete shift handover notes and communicate relevant information to the incoming team.

Qualifications:
Previous hotel front desk or night audit experience is an asset.
Experience with Opera Cloud PMS or similar property management systems is preferred.
Strong attention to detail, numerical accuracy, and organizational skills.
Excellent communication and customer service skills.
Ability to work independently and make sound decisions during overnight hours.
Solid problem-solving skills and the ability to handle guest concerns professionally.
Dependable, punctual, and comfortable working overnight shifts.
Basic computer skills and the ability to prepare and review financial reports.

Job Type: Full time Pay: From $20.83 per hour

Benefits
Dental care
Discounted or free food
Extended health care
In office parking

Work Location: In person

📌 Night Auditor Vancouver
🏢 Georgian Court Hotel
📍 Vancouver