Elevate member experiences with PenFinancial Credit Union as a Member Service Representative. Deliver exceptional service in branch and digital interactions while promoting diverse financial solutions. In this role, you will provide accurate and effective support to nearly 20,000 members of PenFinancial Credit Union across Niagara and Haldimand.

Candidates should possess robust communication skills and a cooperative spirit, as you will develop relationships, assist with transactions, and identify opportunities to enhance member satisfaction. Your contributions will help members achieve their financial goals through personalized service and expert guidance. Key Responsibilities:
Create exceptional member experiences at counter and digitally
Handle deposits, withdrawals,



and other basic transactions
Promote credit union products based on member needs
Ensure accurate daily cash balancing and reporting
Engage with community to attract new members Requirements:
High School Diploma required, post-secondary preferred
Minimum 2 years experience in customer service
Bondable and capable of accurate cash handling
Previous sales experience considered an asset
Solid commitment to local community involvement Bring your customer service expertise to contribute positively to the PenFinancial team.

📌 Member Service Representative At Penfinancial St Catharines (St. Catharines)
🏢 PenFinancial Credit Union
📍 St. Catharines