Join The Fastener Group's team in Kelowna as an Inside Sales & Service Representative. This role prioritizes qualified customer interactions and productive order processing to enhance sales experiences.

In this Inside Sales & Service Representative position at The Fastener Group, you will take charge of processing customer orders, addressing inquiries, and providing tailored service. Emphasizing exceptional communication skills and responsiveness, you'll contribute to a supportive sales environment. Ideal for candidates ready to enhance their expertise in tools and fasteners.

Key Responsibilities
Answer customer calls, emails, and assist in-store inquiries
Deliver exceptional customer service while resolving issues




Recommend suitable products based on customer needs
Process and enter customer orders with attention to detail
Help maintain showroom order and stock supplies

Requirements:
2 to 3 years customer service experience needed
Effective communication and interpersonal skills
Strong ability to prioritize tasks and manage time
Computer savvy with a desire to learn current tools
Motivated and team-oriented individual

Leverage your sales skills at The Fastener Group and contribute to outstanding customer satisfaction.

📌 Kelowna Inside Sales & Service Role
🏢 The Fastener Group
📍 Kelowna