Drive customer loyalty as a Retention Marketing Specialist at KITS, focusing on impactful email and SMS campaigns. Optimize lifecycle strategies and engage customers effectively for lasting retention. At KITS, we are looking for a proactive Retention Marketing Specialist to enhance customer engagement through strategic campaign execution.

With over 5 years of experience in retention, lifecycle, or CRM marketing, you’ll be building and refining automated messaging while analyzing performance metrics. Your knack for testing, data interpretation, and cross-functional collaboration will play a crucial role in achieving our retention goals. Key Responsibilities:
Build and optimize email and SMS campaigns for various initiatives




Write compelling copy for campaigns and automated journeys
Manage campaign QA, including segmentation and send logic
Map customer touchpoints for enhanced engagement
Analyze campaign performance through A/B testing Requirements:
5+ years in retention or CRM marketing
Experience with marketing automation platforms
Solid analytical skills for data interpretation
Excellent copywriting proficiency
Highly organized in managing multiple campaigns With your expertise in campaign strategy and data-driven decision-making, you'll elevate KITS' customer retention initiatives.

📌 Kits Retention Marketing Specialist Vancouver
🏢 KITS.COM (TSX:KITS)
📍 Vancouver