Embark on an exciting career as a Junior Support Analyst with Eagle Eye, a global leader in customer service. Manage internal and external requests, troubleshoot issues, and collaborate with your team across varying shifts. As a vital part of Eagle Eye's Support Team, you will engage in providing excellent customer service while addressing 500–600 weekly tickets.

Ideal candidates will possess solid problem-solving and communication skills, and collaborate effectively. You will embrace the challenge of learning various systems and support customer interactions involving Eagle Eye's products. Key Responsibilities:
Proactively nurture existing customer relationships
Resolve issues and complaints diligently
Communicate effectively via phone and email
Maintain documentation of known issues
Share knowledge with team members Requirements:
IT support experience required
Solid problem-solving skills in high volume settings
Commitment to outstanding customer service
Excellent written and oral communication
Attention to detail and self-management skills Leverage your troubleshooting skills and customer-focused approach to enhance the service experience at Eagle Eye.

📌 Junior Support Analyst At Eagle Eye Toronto
🏢 Eagle Eye 2
📍 Toronto