Celebrating 55 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity, and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally. Sym-Tech is growing quickly and that means endless ways to make a real difference! We are currently recruiting for an Bilingual Sales Support Coordinator to join our headquarters located in Thornhill, ON.

A career with us offers

Opportunities to grow and develop your career

On-going industry training programs and professional development opportunities

A workplace that supports workplace diversity, equity, and inclusion

A strong promoter of women in the automotive industry

The chance to work with some of the best in the business!

Position Summary
The Bilingual Sales Support Coordinator is primarily responsible for providing support to the National Sales Team by assisting the Field Team with their daily operational requests and working with the team to meet the sales objectives. This position is conveniently located at Sym-Tech’s Home Office (Thornhill, Ontario) and is a hybrid role (currently Tues-Wed-Thurs in office).

Key Responsibilities

Provide best in class support and assistance to the Field Sales Team

Assist in corresponding with members of the sales team via phone or email





Daily administration and coordination of Sales Support activities

Liaise with the sales team to coordinate in-field support and follow up as needed

Collaborate with Marketing department and coordinate with Distribution Centre to ship regular sales supply orders

Coordinate new account set ups and support in on-going account management

Maintain a solid knowledge of Sym-Tech products

Accurately complete appropriate documentation for each transaction (including keeping the CRM / Case Management System records up to date)

Adapt quickly to systems changes and/or modifications

Additional duties, tasks and/or projects as required by management, such as managing incentive contests, arranging travel and hotel, updating standard operating procedure

Minimum Qualifications

Bilingual, English and French

Ideally 2 years in a customer service/administration/sales support type role

Strong written and oral communication skills

Strong customer service, interpersonal and relationship-building skills

Strong multi-tasking, organizational, time management and problem-solving skills

Strong team building skills, to work well within a close team environment – self- sufficient, resourceful and work well with minimal supervision

Proficient in the MS Office suite

Strong follow up skills and keep all stakeholders updated on the status of requests

Ability to demonstrate a high degree of professionalism

Strong attention to detail and ability to produce high quality, accurate work

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📌 Bilingual Sales Support Coordinator (Ontario)
🏢 Sym-Tech Dealer Services
📍 Ontario