Become an integral part of Bayshore HealthCare as a Home Care Client Service Administrator in Hamilton, Ontario. Utilize your superior customer service skills to support patients, families, and healthcare teams effectively.

In this permanent full-time role, you will be responsible for communicating with various stakeholders, processing funder referrals, and scheduling care providers based on client needs. Your ability to triage service escalations and maintain accurate EMR records is essential for success in this role. Join a dedicated team committed to delivering exceptional care in the community.

Key Responsibilities:
• Professionally engage with patients, families, and funders
• Process funder referrals in the EMR (Procura)




• Make decisions regarding service escalations
• Collaborate with supervisors to assess service needs
• Support coordination team in assigning care providers

Requirements:
• Secondary School Diploma
• Two years of customer service experience, preferably in healthcare
• Excellent communication and organization skills
• Proficient in Microsoft Office and EMR
• Solid interpersonal abilities for rapport building

Leverage your problem-solving skills and customer service experience to make a real difference at Bayshore HealthCare.
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📌 Home Care Client Service Administrator (Ontario)
🏢 Bayshore HealthCare
📍 Ontario