Are you a friendly, organized, detail-oriented person who loves to have fun at work and is great with people AND numbers?

At Shuswap Orthodontics, we pride ourselves on being a local, small-town business where patient-doctor relationships are our #1 priority.

We are looking for an engaging and detail-oriented Financial/Scheduling Coordinator to join our team in beautiful Salmon Arm, BC.

Wage: $21.00 - $27.00 per hour (commensurate with experience)

What Sets Us Apart

- A Supportive Environment with Community Focus : Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
- Commitment to Excellence : Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including annual continuing education.
- Compensation & Perks That Count : Access a competitive total rewards package, including extended health coverage, a yearly health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family, a uniform allowance, and free parking.
- Work Life Balance : Enjoy Full-time, 40 hours per week, Monday-Thursday and ½ day Friday.

Role & Responsibilities:

- Manage patient scheduling, appointment bookings, and daily office calendar flow.
- Handle financial coordination, including payment processing, patient billing, and insurance claims.




- Organize and update paperwork and administrative requirements to collect payments.
- Build strong relationships with patients to ensure trust and loyalty.
- Enter and update financial contracts into the software system.
- Resolve financial discrepancies and financial concerns.
- Update financial information in the practice management software.
- Maintain and balance daily finances.
- Processing insurance claims, direct billing, and reconciling insurance cheques.
- Arrange payment agreements with new patients.
- Follow up on outstanding accounts.
- Prompt and qualified communication to patient enquiries.
- Maintain daily, weekly, and monthly monitoring systems and reports.
- Managing and resolving patient concerns/issues.
- Other administrative duties as needed.

About You

- Previous experience as a Financial Coordinator would be an asset.
- Ability to be respectful of others and act with discretion at all times
- Ability to work independently and in a team environment
- Proficiency in Microsoft Word and familiarity with office management software for scheduling and billing
- Proficiency in typing and keyboarding skills
- Excellent organizational and time management skills
- Excellent verbal and written communication skills
- Excellent social and interpersonal skills
- Ability to prioritize tasks
- Self-motivated and reliable
- Above all a positive, friendly, and outgoing personality that enjoys engaging with patients, team members, and doctors is a must

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📌 Financial/Scheduling Coordinator - Shuswap Orthodontics (Salmon Arm)
🏢 Corus Orthodontists
📍 Salmon Arm