Enhance employee experience as an HR Contact Centre Specialist at Sun Life. This role focuses on supporting HR inquiries and delivering excellent service to employees. For an 18-month contract, you will be the primary contact for employee HR inquiries, addressing questions on policies, advantages, and payroll. Essential skills include communication, problem-solving, and attention to detail as you navigate HR processes and share knowledge with employees. Key Responsibilities:
Serve as the primary point of contact for HR inquiries
Log and track cases for timely resolutions
Provide guidance on HR policies and processes
Identify areas for service improvement within HR
Collaborate with other HR teams for effective resolutions Requirements:
Robust communication and customer service skills
Attention to detail and solid problem-solving abilities
Knowledge of HR laws and regulations
Experience in call centre or similar settings
Ability to work collaboratively in a team Bring your HR expertise and passion for employee support to Sun Life's HR Contact Centre.

📌 Hr Contact Centre Specialist At Sun Life Montreal
🏢 Sun Life Financial
📍 Montreal