Key Requirements
Solid hands-on experience in Jira Administration, including project configuration, workflows, custom fields, screens, permissions, and dashboards.
Expertise in Jira Automation for building and maintaining automated intake, approval, routing, notification, and escalation processes.
In-depth knowledge of Jira Workflows, Customizations, Request Types, and Forms to support complex business and operational requirements.
Experience integrating Jira with external systems through HTTP calls, REST APIs, Webhooks, and automation rules.
Basic scripting knowledge in Python and/or Java scripting to develop custom automations, integrations, and workflow enhancements.
Robust analytical and problem-solving skills with the ability to translate business requirements into scalable, productive Jira intake and process automation solutions.
Preferred: Experience with Jira Service Management (JSM), ScriptRunner, Agile/Scrum environments, and enterprise workflow automation initiatives."