Customer Service Supervisor at Shoppers Drug Mart (Nova Scotia)

Customer Service Supervisor at Shoppers Drug Mart (Nova Scotia)

14 Oct
|
Shoppers Drug Mart
|
Nova Scotia

14 Oct

Shoppers Drug Mart

Nova Scotia

Enhance customer service at Shoppers Drug Mart as a Front Store Supervisor. Oversee operations, including merchandising and cashier functions, in a locally owned store.

In this vital role, you'll manage customer service functions and ensure compliance with store policies at a community-focused location. You will provide guidance to cashiers and merchandising staff while implementing loss prevention measures. This position also requires effective problem-solving skills to resolve customer concerns and ensure satisfaction.

Key Responsibilities:
• Ensure compliance of staff with store policies and procedures
• Train and guide cashiers and merchandisers effectively
• Manage daily cash office inventory




• Resolve customer inquiries and issues promptly
• Oversee merchandising and maintain store organization

Requirements:
• Strong judgment and decision-making skills
• Organized with efficient time management abilities
• Knowledgeable about products and store operations
• Capable of independent thinking in a retail workplace
• Computer literacy with basic clerical skills

Lead customer service, merchandising, and team training at Shoppers Drug Mart to foster a positive community shopping experience.
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📌 Customer Service Supervisor at Shoppers Drug Mart (Nova Scotia)
🏢 Shoppers Drug Mart
📍 Nova Scotia

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