Advance your leadership career with Capgemini as an Engagement Delivery Head, focusing on complex project management and client satisfaction. Champion delivery efficiency while overseeing operations and achieving service excellence.

In this entry-level role, you will manage engagement portfolios dedicated to improving delivery performance within the business unit, ensuring cost optimization and client satisfaction. You will emphasize risk management and program development to enhance delivery methods. The position also involves maintaining compliance with industry certifications, including ISO9001.

Key Responsibilities:
• Manage a portfolio of complex client engagements
• Optimize delivery performance for efficiency and client satisfaction




• Develop methods to enhance engagement delivery
• Ensure compliance with delivery-related standards
• Oversee delivery risk management and deal reviews

Requirements:
• Entry-level experience in engagement performance and management
• Expertise in delivery efficiency and client engagement metrics
• Understanding of ISO9001 and certification standards
• Strong organizational and communication skills
• Ability to adapt in a rapidly changing environment

Lead productive delivery operations and elevate client engagement standards at Capgemini.
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📌 Capgemini Engagement Delivery Head (Ontario)
🏢 Capgemini
📍 Ontario