Join Foundation Physiotherapy & Wellness as an Administrative Lead in Etobicoke, Ontario. This full-time role centers on managing front-of-house operations and leading the client experience team.
As the Administrative Lead, you will oversee a busy clinic setting while leading the client experience team. This role is ideal for someone with a background in customer service within fitness, retail, or hospitality. You'll manage scheduling, reconcile payments, and enhance client interactions, working closely with the clinic director.
Key Responsibilities:
• Deliver exceptional service to clients
• Manage inquiries, bookings, and payments efficiently
• Reconcile payments and maintain accounts receivable
• Support the clinic director with reporting and billing
• Develop promotions and coordinate onsite marketing events
Requirements:
• High school diploma or equivalent
• Customer service experience in relevant fields
• Skills in billing, invoicing, and collections
• Flexibility for morning and afternoon shifts
• Strong leadership and multitasking abilities
Utilize your expertise in customer service and leadership at Foundation, guiding the client experience in Etobicoke.
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📌 Client-Focused Administrative Lead Position (Toronto)
🏢 Foundation Physio
📍 Toronto