14 Oct
|
Scotiabank
|
Canada
Elevate your HR skills with Scotiabank as an Employee Services Consultant on a 6-month contract. Provide support and coaching on HR inquiries for employees and partners globally. In this vital role, you will respond to HR inquiries, ensuring timely support for both internal and external stakeholders, including employees, dependents, and candidates.
Your expertise will guide the assessment of employee inquiries, fostering effective client relationships and service delivery. Act as an HR system advisor, promoting self-service and streamlining processes to enhance client experience. Key Responsibilities:
Provide timely responses to HR inquiries from various stakeholders
Assess employee inquiries and coach on low-complexity issues
Promote self-service functionality for HR systems
Document and monitor inquiries using management systems
Identify prospects to improve departmental processes Requirements:
Post-secondary education in Human Resources or related field
Experience in service center or call center setting
Robust understanding of HR transactions and processes
Exceptional communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information Bring your HR expertise and customer-focused mindset to Scotiabank, supporting effective employee services.
📌 Employee Services Consultant Contract Role Toronto (Canada)
🏢 Scotiabank
📍 Canada