Join the Marguerite-Bourgeoys School Service Centre as a Dispute Resolution Coordinator in Saint-Laurent, contributing significantly to complaint management and enhancement of educational practices. This role focuses on mediation, analysis, and collaborating with diverse teams. In this strategic position, the successful candidate will support the CSSMB's commitment to equity and continuous improvement, enhancing experiences for students, parents, and staff alike.

You will manage complaint processes, analyze situations, and recommend actionable solutions. Your robust interpersonal skills will enable you to collaborate across departments, fostering an setting of trust and accountability. Key Responsibilities:
Manage and track complaints and reporting processes




Conduct mediation and conciliation in various situations
Develop processes promoting integrity and compliance
Support teams in continuous improvement efforts
Establish quality indicators for educational services Requirements:
University degree in law, ethics, or related field
Minimum six years of relevant experience
Excellent analytical and judgment abilities
Solid communication and relational skills
Training in Dispute Prevention and Resolution (asset) Enhance educational practices and contribute to a supportive setting at CSSMB as a Dispute Resolution Coordinator.

📌 Dispute Resolution Coordinator In Saint Laurent Montreal
🏢 Centre de services scolaire Marguerite-Bourgeoys (CSSMB)
📍 Montreal