Company Overview

At Chalmers Fuels, our commitment to quality service and community support has established us as a trusted name in the industry. With over 60 years of experience, we deliver top-quality fuels and lubricants while maintaining a personal touch that large national brands often cannot match. Join us in powering our community forward!

About the role

Chalmers Fuels is hiring a Dispatch Administrator to support daily delivery operations. This is an office role focused on card reprints, truck report balancing, driver and customer communication, invoicing, and monitor maintenance. Winter is the busier season. Summer is lighter, and the person will pick up other office work to fill the week.

What you’ll do
Process daily and weekly fuel and propane delivery card reprints
Assist with daily truck report balancing
Communicate with drivers and customers on driveways, access, route changes, and special instructions
Take inbound calls and make outbound calls on delivery dates, status, holds, and access issues
Complete lubricant and forklift invoicing
Follow up on collections and held tickets
Set up and maintain customer monitors, and review level reports and related tickets




Support management and other admin tasks as needed

A typical day
Early morning: driver and customer communications
Morning: truck reports and balancing, then fuel and propane card reprints
Midday: monitor setup, level reports, and ticket follow-up
Afternoon: lubricant and forklift invoicing, remaining calls, and collections

What we’re looking for
Organized and detail-oriented, comfortable multitasking in a busy office
Robust phone manner with customers and drivers
Comfortable with computer systems, data entry, and basic invoicing
Reliable and able to keep accurate records
Previous dispatch, logistics, billing, or customer service experience is an asset

Schedule 40.0 hours per week, 7:00 AM- 3:00 PM office hours.

Chalmers Fuels is a family-run fuel, propane, and lubricants distributor serving residential, farm, and commercial customers across Southwestern Ontario.

To apply, submit your resume through Indeed.

Pay: $28.00-$29.00 per hour

Expected hours: 40.0 per week

Perks
Dental care
Extended health care
RRSP match

Work Location: In person

📌 Dispatch Administrator Palmerston
🏢 Chalmers Fuels
📍 Palmerston