Title
Account Services Representative

Department
All Departments

Hours
Full-time permanent

Availability Required
Weekdays, Weeknights & Weekends

Location
13651 149 Street NW
Edmonton North, AB

Job Description

Collection of accounts receivable, outstanding rentals, and bad debts

Credit approvals for term and balance forward accounts

Credit approvals for consumer and commercial account rentals

Assist customers inquiring about their accounts and rentsLocate current contact information for credit customers

Perform sundry account maintenance

Registration of accounts through Personal Property Registry

Work with Equifax reports and their reporting criteria

Work with Small Claims Courts system

Provide regular status reports to the Store Manager

Provide monthly status reports to the Account Services Regional Manager





Job Requirements

Must be a musician who plays at least one instrument

Must be able to work weekdays, weeknights and weekends

Excellent interpersonal, communication and negotiation skills

Ability to provide a high level of customer service, both in-store and over the phone

Thorough organizational skills

Ability to take initiative and work independently

Ability to lift and carry large boxes

Ability to take ownership of tasks and follow them through to resolution

Basic knowledge of Microsoft Office (Excel, Word, Outlook)

Experience with consumer credit and collections an asset

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📌 Account Services Representative (Alberta)
🏢 Long & McQuade Musical Instruments
📍 Alberta