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Regional Rentals is looking for a friendly, organized Customer Service Representative to be the face of our rental counter. You'll help customers find the right vehicle, handle reservations and paperwork, and make sure every pickup and return goes smoothly. If you enjoy working with people and like a quick-paced environment, we'd love to hear from you.

What you'll do:
Greet customers in person and over the phone, and answer questions about vehicles, rates, and availability
Create, modify, and confirm reservations using our rental software
Complete rental agreements, verify driver's licences and insurance, and process payments and deposits
Walk customers through vehicle pickup and return, including damage inspections
Explain rental policies, optional coverage, and add-ons clearly and honestly
Resolve customer concerns calmly and escalate when needed




Keep accurate records and maintain a clean, organized front counter
Coordinate with the detailing and lot team to make sure vehicles are ready on time

What we're looking for:
Previous customer service, retail, hospitality, or rental counter experience (1+ year preferred)
Solid communication skills and a professional, welcoming manner
Comfortable with computers and learning new software
Attention to detail, especially with paperwork and payments
Valid [Class G / provincial] driver's licence
Able to work a versatile schedule, including some weekends
High school diploma or equivalent

Pay: $17.60-$20.00 per hour Expected hours: 40.0 per week

Benefits
On-site parking

Work Location: In person

📌 Customer Service Representative Mississauga
🏢 Regional Car Rentals
📍 Mississauga