Join Trexo Robotics as a Customer Success Project Coordinator in Mississauga, Ontario. This hybrid position involves enhancing the customer journey post-sale through effective coordination and operational improvements. As a Customer Success Project Coordinator, you'll play a pivotal role in managing customer interactions and ensuring seamless onboarding experiences.

Collaborating with families and clinical specialists, you'll address inquiries and maintain organization throughout the customer lifecycle activities. This position requires a proactive mindset to identify prospects for process enhancements while supporting existing operational workflows. Key Responsibilities:
Coordinate post-sale customer journeys and onboarding experiences
Assist with scheduling consultations and meetings for families




Address basic customer inquiries and escalate issues as needed
Maintain organized customer records and communication logs
Manage contracts, renewals, and related documentation Requirements:
Bachelor's degree or equivalent experience in a related field
3+ years in customer success or project coordination roles
Robust organizational and communication skills
Detail-oriented with a focus on process improvement
Quick learner capable of adapting to current technologies Bring your operational expertise and empathy to deliver exceptional experiences at Trexo Robotics.

📌 Customer Success Project Coordinator Role Mississauga
🏢 Trexo Robotics
📍 Mississauga