As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers.
Job Responsibilities
Promptly respond to telephone and email inquiries from customers and resolve issues quickly or escalate issues as required;
Log communication with customers using our tracking system;
Demonstrate a strong understanding of our products;
Job Requirements:
College or University degree or diploma;
At least 2 years of customer service experience;
Solid written and verbal communication skills;
Ability to problem solve;
Ability to multi-task and prioritize in a fast paced environment;
Ability to interact with people in a positive and qualified manner;
Dependable and punctual; and
Detail-oriented team player.
Job Type: Full-time Pay: From $18.50 per hour
Perks
Dental care
Extended health care
Life insurance
On-site parking
Vision care