Become a Collections Representative at Fairstone Bank, contributing to our mission of financial accessibility. Your negotiation and communication skills will be essential in resolving past due payments.

As part of our dedicated team, you will engage with customers who have overdue loans and implement recovery protocols to achieve departmental goals. This role is ideal for those experienced in the auto financing industry, with a focus on managing high-risk accounts while providing excellent service. Your efforts will directly support Fairstone Bank's reputation as a leader in alternative lending.

Key Responsibilities
Contact customers and negotiate repayment arrangements
Document call details accurately in the Collections system




Assess risks and refer complicated cases for action
Maintain compliance with company policies
Meet individual collection targets as set by management

Requirements:
Minimum 1 year experience in collections or finance
Solid written and verbal communication skills
Proficient in Microsoft Office tools
Knowledge of skip tracing techniques
French language skills are a significant asset

Contribute to Fairstone Bank's mission with your collection expertise and customer service skills.

📌 Collections Representative At Fairstone Bank Toronto
🏢 Fairstone Financial
📍 Toronto