Enhance your career with Zurich Canada as a Claims Call Centre Associate. Handle routine and complex claims in a supportive, customer-focused hybrid work setting.
Zurich
Canada seeks a Claims Call Centre Associate to manage first reports of loss. The role focuses on processing claims, technical duties, and collaboration with key stakeholders. Utilize advanced technology and engage in specialized projects to provide high-quality service in commercial lines. Key Responsibilities:
Process routine and complex claims through various channels
Manage technical duties on specialized projects
Interact with internal business partners and external agents
Ensure compliance with legal and regulatory controls
Meet quality, availability, and productivity objectives Requirements:
High School Diploma or equivalent with 2+ years in customer service
Zurich Certified Insurance Apprentice with an Associate Degree
Contact center experience preferred (18+ months)
Solid knowledge of insurance regulations is an asset
Advanced Microsoft Office skills Be a vital part of Zurich Canada in delivering exceptional claims service to customers.
📌 Claims Call Centre Associate At Zurich Canada Montreal
🏢 Zurich Canada
📍 Montreal
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