Enhance customer experiences as a Bilingual Customer Service Specialist with TW in Mississauga, Ontario. Deliver exceptional support and accurate product information in English and French. Join the Customer Service team at TW, Canada’s leading distributor for heavy-duty vehicle parts.

This role requires a friendly, resourceful skilled with two or more years of customer service experience. You will be responsible for handling customer inquiries, managing returns, and ensuring seamless order processing. Key Responsibilities:
Process a high volume of customer orders and inquiries
Manage product returns with accuracy and efficiency
Research parts, pricing, and inventory availability
Collaborate with sales and management to improve efficiencies
Build long-term relationships and identify upselling prospects Requirements:
Bilingual in English and French, both written and spoken
Minimum two years of customer service experience
Robust organizational skills and customer-focused approach
Intermediate proficiency in Microsoft Office Suite
Ability to de-escalate challenging customer situations Leverage your bilingual skills and customer service expertise to support TW's commitment to exceptional service.

📌 Bilingual Customer Service Specialist Mississauga Golden Horseshoe
🏢 UAP
📍 Golden Horseshoe